Privacy Policy

Welcome to Cashmere Kala ("We”). Your privacy and trust are of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.cashmerekala.com (the "Website") or interact with our services. We are committed to ensuring that your data is handled securely and transparently. Please take a moment to review this policy to understand how your information is managed when you visit our website and make purchases. Your trust in us is highly valued, and we want you to feel confident when sharing your data with us. If you have any questions or concerns, please don't hesitate to reach out to our dedicated support team. Thank you for choosing Cashmere Kala. 

Information We Collect: 

We may collect the following types of personal information when you interact with our Website or services:

Contact Information: Such as your name, email address, phone number, and mailing address.

Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods.

Account Information: If you create an account on our Website, we collect information related to your account, including username and password.

Order Information: Details of your purchases, including product selections, order history, and shipping details.

Communications: Records of your interactions with us, including customer service inquiries and feedback.

We may also collect non-personal information such as your IP address, browser type, and operating system for statistical purposes and to enhance your experience on our Website.

How We Use Your Information:

We may use your personal information for the following purposes:

Process Orders: To fulfill and process your orders, including payment processing, order confirmation, and shipment.

Customer Support: To provide customer support and respond to your inquiries.

Account Management: To manage your account, including account registration and login.

Marketing and Promotions: To send you promotional materials, newsletters, and offers if you have opted in to receive them. You can opt out of these communications at any time.

Analytics: To analyze Website usage and improve our services.

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Disclosure of Personal Information:

We may disclose your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing services to you.

Legal Requirements: We may disclose your information when required by law or in response to a valid legal request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Your Choices and Rights: 

You have the right to:

Access and Review: Request access to and review the personal information we hold about you.

Correct: Request corrections to inaccuracies in your personal information.

Delete: Request the deletion of your personal information.

Opt Out: Opt out of receiving marketing communications from us.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@cashmerekala.com.

Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website with the date of the latest revision.

 

Last Updated: January 2024